Operational Systems & Automation

Fix the chaos.
Build systems
that actually scale.

WorkflowSOS designs and builds operational systems for complex businesses — combining automation, AI, and systems thinking to eliminate inefficiency at its root.

Book a Call → See Our Work

Currently taking on 2–3 new clients per month.

Trusted by teams at:

Dunelm Dick Bailey Raccoon
20k+
Products managed
170+
Active users supported
300+
Automations deployed

Built for teams managing complex operations at scale.

Workflow engineering in action
Best suited for
Teams with 10+ people
Businesses running multiple tools
Operations with manual bottlenecks
Companies ready to scale
What We Do

We build the systems
your business runs on

Not generic automation. Purpose-built operational infrastructure — designed around how your business actually works.

Eliminate manual work across your operations

We identify every repetitive task slowing your team down and replace it with intelligent automation — so your people focus on work that actually needs them.

Turn disconnected tools into one system

Your CRM, project management, finance, and communication tools shouldn't live in silos. We connect them into a single ecosystem where data flows without manual effort.

Add AI where it actually creates leverage

Not AI for its own sake — AI embedded where it changes outcomes. Document processing, intelligent triage, smart routing, and decision engines inside your existing stack.

Understand exactly where your operations are leaking

Before we build anything, we map what's actually happening across your business. You get a clear picture of your biggest inefficiencies and a prioritised plan to fix them.

Working solutions in days, not months

We don't do lengthy discovery phases or slide-deck strategies. We ship real, working systems fast — then iterate based on what actually happens in production.

Systems that improve as your business grows

We stay involved after launch — monitoring performance, refining logic, and evolving your systems as your operations scale and your needs change.

The Process

From chaos to clarity
in four steps

01

Audit your current workflows

We map what's actually happening across your business — not what should be happening. Every bottleneck, workaround, and manual step gets surfaced.

02

Identify the highest ROI fixes

We prioritise ruthlessly — focusing on the changes that will save the most time or unlock the most revenue. You always know exactly what we're building and why.

03

Build working systems fast

We design and implement real solutions — not slide decks. Working automations, integrations, and operational infrastructure, delivered and running in your business.

04

Iterate and optimise

We refine based on real usage so your systems improve over time — not just at launch. As your business grows, your operations grow with it.

Case Studies

Workflows we've transformed

Real results from real businesses — from SMEs to enterprise operations.

Dunelm
Dunelm, UK
Retail / Enterprise
● Monday.com Enterprise

Dunelm — Enterprise Photography & CGI Management System

Before
20,000+ SKUs managed across spreadsheets, email chains, and disconnected tools
After
One central system used by 170+ people across photography, CGI, and asset delivery

Engineered a fully interconnected visual production ecosystem for one of the UK's largest homewares retailers — 25 integrated workflow boards managing 20,000+ SKUs across photography, CGI, retouching, and publish-ready asset delivery.

20k+
Products tracked
170+
Active users
25
Interconnected boards
Dick Bailey, New York
Legal / AI Lead Gen
● Monday.com Enterprise● Make.com● AI

Dick Bailey — AI-Powered Appellate Lead Generation Engine

Before
Manual prospecting — attorneys identified and contacted one by one
After
Fully automated pipeline targeting the right attorneys at exactly the right moment

Built a fully automated pipeline that mines publicly available court case data, identifies and classifies associated attorneys by the party they represent, then uses AI enrichment to score and target the highest-value prospects — automatically marketing Dick Bailey's appellate services at exactly the right moment in a case lifecycle.

100%
Automated pipeline
AI
Data enrichment
0
Manual prospecting
Raccoon
Raccoon, UK
Creative / Production
● Monday.com Enterprise

Raccoon — Unified Operations Platform Across 8 Departments

Before
8 departments running on separate, siloed tools with no central visibility
After
One integrated platform giving leadership real-time oversight across the entire business

Replaced a fragmented patchwork of siloed tools across vehicle wrapping, CGI, large format print, brand activation, vehicle conversions, and promotional hire with a single, fully integrated project management ecosystem — giving leadership real-time visibility across every department for the first time.

8
Depts. unified
1
Source of truth
0
Siloed systems
Client Stories

What our clients say

★★★★★
"We were drowning in spreadsheets and email chains trying to manage 20,000+ products across photography, CGI and retouching. WorkflowSOS built something that gave 170 people across the business one place to work from. Honestly, I didn't think it was possible to move that fast."
D
Dunelm, UK
★★★★★
"We had no idea this was even possible. They built a system that finds the right attorneys at exactly the right moment in a case — completely automatically. We went from spending hours on prospecting to zero. It's genuinely changed how we grow the firm."
DB
Dick Bailey, New York
★★★★★
"Before this, our leadership team had no real visibility across the business. Eight departments, all running separately. WorkflowSOS replaced years of workarounds with one system that actually works. The difference in how we make decisions now is night and day."
R
Raccoon, UK

Ready to fix your operations?

Book a free 30 min call. We'll identify your operational bottlenecks and advise you on how we can fix them.

Book a Call →

Currently taking on 2–3 new clients per month.

Get in Touch

Let's engineer your
workflows

We'd love to hear about your challenges.

Whether you have a specific automation in mind or just know something is broken, we'll help you figure out the best path forward — no jargon, no sales pitch.

📧
Email
hello@workflowsos.com
🌐
Website
www.workflowsos.com
⏱️
Response Time
Within 24 hours

Currently taking on 2–3 new clients per month.